At CapitalStack Financial, LLC we value our relationship with you and place the highest importance on protecting your privacy. We want you to feel comfortable and confident when using our products and services and when entrusting your personal, company and financial information to us.
Information provided by you through our Site is used for CapitalStack Financial, LLC business purposes only, in order to service your needs. CapitalStack Financial, LLC may use "cookies" or related technology in order to track usage of the Site, and in order to improve our service to you.
CapitalStack Financial, LLC and its affiliated companies and representatives are committed to respecting the privacy of your personal information.
We may collect personal identification information from you in a variety of ways, including, but not limited to, when you visit our Site, register on the Site, subscribe to our newsletter, fill out a form and in connection with your application for funding.
We collect personal information such as your name, e-mail, and phone when apply for funding on our Site.
We may collect and store sensitive information such as account and funding information on your behalf as part of the services we provide to you.
We collect information which is automatically generated through your use of our Site, such as your IP address and browser information.
We use common internet technologies, such as cookies and Web beacons to manage our Websites and services, advertising and e-mail programs.
We collect your feedback, which may include, but is not limited to, community discussions, chats and other interactions on our Site.
We may obtain additional information about you, such as demographic information from commercially available sources.
CapitalStack Financial, LLC may collect and use your personal information for the following purposes:
- To personalize user experience
We may use information in the aggregate to understand how you, our users, as a group use the services and resources provided on our Site. We use your personal and/or financial information to provide you with information and services you request, to tell you about our other products and services and to give you a customized interactive experience.
-To Prevent Prohibited Activities
We may use collected information in our efforts to ensure the prevention of fraudulent acts and any other illegal activities.
-To Enforce Merchant Cash Advance Agreements
We may use information collected to enforce our Merchant Cash Advance Agreements, including, collecting fees and resolving disputes.
-To process payments
We may use the information you provide about yourself when submitting an application(s) only to provide service to that application. We do not share this information with outside parties except to the extent necessary to provide the service.
- To send periodic emails
We may use the email address you provide us to respond to your inquiries, questions, and/or other requests. If you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, related products or service information, etc. If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
-To provide you quality service
We also use the information for support, to develop new features, and to improve the overall quality of CapitalStack Financial, LLC’s products and services.
-To further develop, build upon and expand our work product
We may summarize information about you in a way that does not identify you personally, and combine it with other information to understand how our products are used, to deliver products and services as well as to help us develop new products and services.
CapitalStack Financial, LLC will not use your personal information for the following purposes:
We do not sell or provide your personal information to anyone for promotional or marketing purposes.
We do not share your personal information with anyone outside of CapitalStack Financial, LLC for their promotional or marketing use without your consent.
CapitalStack Financial, LLC works to protect your personal information from loss, misuse, or unauthorized alteration by using industry-recognized security safeguards, coupled with carefully developed security procedures and practices. We maintain physical, electronic and procedural safeguards that comply with applicable laws and federal standards.
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site. We use both internal and external resources to review our security procedures. Your sensitive information, such as credit card information, is encrypted when it is transmitted to us. Sensitive and private data exchanged between you and our Site occurs over a SSL secured communication channel and is encrypted and protected with digital signatures.
CapitalStack Financial, LLC will retain your information as long as your account is active or as needed to provide service to you. Requests to cancel active accounts or to delete stored information may be sent to Info@capitalstackllc.com.
Please note that CapitalStack Financial, LLC will retain and use your information as necessary to comply with our legal obligations, resolve disputes and enforce Merchant Cash Advance Agreements or for other business purposes.
The USA PATRIOT Act was established by the US government directly after September 11, 2001 in an effort to protect the public. This Act’s provisions enabled financial institutions, such as CapitalStack Financial, LLC, to protect consumers by preventing fraud, and identity theft.
Accordingly, in our effort to comply with the Acts provisions, you may be required to submit personal information allowing us to establish and verify your identity, such as:
Passport and Country of Issuance;
US Tax Payer Identification Number; and
Alien ID Card.
We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.
We may, occasionally, post testimonials from repeat satisfied merchants on our landing page, along with other endorsements. We may, from time to time, request permission to post your testimonial on our Site. If you would like to update or delete your testimonial please contact us at Pr@capitalstackllc.com.
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
CapitalStack Financial, LLC
11 Broadway, Suite 814
New York, NY 10004
This document was last updated on February 5, 2015